Case Manager at Law Firm

Encino, CA | Direct Hire

Job ID: MM-MP-CsMng01 Category: Professional Services Pay Rate: $60k / yr DOE

We are interviewing experienced case managers for our client, an established, Valley based, legal firm specializing in real estate, intellectual property and employment litigation.

They need a friendly Case Manager who is highly organized, detail orientated and a super star multi-tasker to offer attorney support by liaising with clients to manage case life cycles including schedules and documents.

Primary Responsibilities:

  • Answer phones, greet clients
  • Basic office duties: copying, scanning, filing
  • Build and maintain client relationships
  • Liaise between firm staff and clients, insurance adjustors and medical providers
  • Provide management oversight of claim files
  • Document claim details and updates (e.g. coverage, liability, treatment, damage assessments)
  • Gather supporting documentation (e.g. medical bills and records, extent of injury claims)
  • Maintain diary program
  • Complete PIP forms
  • Review and submit medical and lost wage documentation
  • Prepare files for demand

About You:

  • 2+ years’ experience in personal Injury law (MUST)
  • Knowledge of personal injury industry standards and practices (MUST)
  • Knowledge of ERISA (MUST)
  • Medical bill coding knowledge (PLUS)
  • Advanced computer and Microsoft Office application skills (MUST)
  • 3+ years’ experience in customer service (MUST)
  • Bilingual Spanish or other (PLUS)
  • Desired Personality Traits and Advanced Skills: interpersonal communication, English spoken and written, attention to detail, organization, work independently and with team, responsible, self-motivated, requires limited supervision, conflict/problem resolution.

Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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