Case Manager at Personal Injury Law Firm

Beverly Hills, CA | Direct Hire

Job ID: MM-MP-CsMng02 Category: Professional Services Pay Rate: $50-60k / yr DOE

We are interviewing experienced case managers for our client, an established legal team specializing personal injury law throughout California. In honor of their excellence, they have been profiled on CNN, ABC, NBC and other major networks.

They are seeking a friendly, highly organized Case Manager to handle a large case load of 100+ files for their busy firm in Beverly Hills, seeing each case through from intake to filing demands.

About the Position:

  • Open new case files
  • Make initial client contact and liaise throughout the life of the case
  • Investigate cases
  • Gather and analyze case details and associated documentation
  • Manage and update CSR database
  • Verify insurance coverage and liability issues
  • Manage client’s medical care
  • Schedule and calendar medical appointments
  • Explain procedures and related documentation
  • Monitor case status
  • Review medical records
  • Organize and maintain case files
  • Prepare case files
  • Submit case files to demand writers
  • Answer phones, greet clients
  • Build and maintain client relationships
  • Liaise between firm staff and clients, insurance adjustors and medical providers
  • Provide management oversight of claim files
  • Document claim details and updates (e.g. coverage, liability, treatment, damage assessments)
  • Gather supporting documentation (e.g. medical bills and records, extent of injury claims)
  • Maintain diary program
  • Complete PIP forms
  • Review and submit medical and lost wage documentation
  • Prepare files for demand

About The Candidate:

  • 5+ years’ experience in case file management (MUST)
  • 2+ years’ experience in personal Injury law (PLUS)
  • Knowledge of medical and insurance terminology (PLUS)
  • Advanced computer and Microsoft Office application skills (MUST)
  • Knowledge of ERISA (PLUS)
  • Medical bill coding knowledge (PLUS)
  • Bilingual Spanish or other (PLUS)
  • Desired Personality Traits and Advanced Skills: interpersonal communication, English spoken and written, attention to detail, organization, work independently and with team, responsible, self-motivated, requires limited supervision, conflict/problem resolution

Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.


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