Experienced Property Manager for Large Multi-Family Community

Woodland Hills, CA | Direct Hire

Job ID: WH-SC-PrMngr01 Category: Real Estate Pay Rate: $65-75k / hour + benefits

Are you an experienced property manager with at least 5 years of experience in multi-family industry?

Seeking a professional and experienced residential Property Manager to support a 350 unit community in Woodland Hills.

Our client is a well-established, family owned real estate property management firm with over 40 buildings throughout Southern California and a nearly 50 year tradition of excellence. Their tireless effort to improve the appearance and features of their properties, as well as the surrounding communities, goes hand in hand with offering unparalleled customer support from the very first introduction.  

The position manages property operations for a 350 unit multi-housing property and directs rental and marketing activities, maintains in-depth knowledge of the local market and assists in rent collection, banking activities and meeting property objectives. This role interacts with senior management, vendors, residents, staff, etc. Diplomacy, tact and a positive, professional attitude is required.

About the Job:

  • Review tenant applications and complete lease agreements
  • Maintain unit waiting lists and reduce vacancy loss
  • Provide property and unit tours to prospective tenants
  • Marketing efforts to include Craigslist ads, print ads, “open houses” and on-line ads
  • Prospect follow up
  • Accept money from prospective and current tenants for rents, move in fees etc
  • Outlines and enforces the rules and regulations of the property
  • Conduct monthly Market Surveys
  • Oversee maintenance requests to ensure timely resolution
  • Walk the property 2x plus daily to display management presence and monitor the property appearance
  • Walks vacancies daily to monitor “turn” progress and timeliness
  • Schedule vendors and contractors for repairs beyond the scope of on-site maintenance team
  • Ensure units and are maintained to the highest level
  • Ensure safety inspections are completed and adhere to key control policies
  • Ensure building security measures are maintained, incidents are correctly documented and timely notices are provided to management, owners, and insurance carriers
  • Promote friendly atmosphere and high level of customer service
  • Investigate and resolve complaints and issues
  • Generate and distribute warning, 3-day, and 30-day notices
  • Appear at eviction proceedings with attorney
  • Maintain Conversation Log for each resident
  • Maximize tenant renewals
  • Provide monthly expense reports
  • Oversee rent collections and associated records in Yardi
  • Track work orders with maintenance software program
  • Provide weekly reports to corporate office
  • Prepare monthly tenant delinquency reports and property accruals
  • Provide monthly financial and property activity reports
  • Ensure all leasing data (such as move-in, move-out, notices, renewals, etc) are entered accurately in Yardi
  • Maintain proactive on-site team
  • Ensure adherence to company safety standards, policies and procedures
  • Oversee security deposit administration (ie inspect units to determine balance or refund, prepare disposition letters, process returns)
  • Complete insurance paperwork (liability, workers’ compensation) and claims
  • Provide reports for annual budgeting
  • Special projects, as requested
  • Attend meetings and conference calls
  • Participate in standards training
  • Some local travel may be required
  • Act as after-hours emergency contact
  • Maintain professional appearance and interaction

About the Candidate:

  • BA (Bachelor's) degree or 5+ years’ related experience (MUST)
  • 2+ years’ experience in residential property management (MUST)
  • 2+ years’ experience meeting operating budgets (MUST)
  • Familiarity with Fair Housing laws and regulations (MUST)
  • Proficiency in Yardi or other property management software (MUST)
  • Able to understand multifamily leases, safety rules, operating instructions and manuals (MUST)
  • Able to calculate interest, proportions, percentages, area, circumference and volume (MUST)
  • Intermediate computer skills: MS Office Suite (Word, Powerpoint, Excel, Outlook), Internet (MUST)
  • Able to learn new technology and software in a fast paced environment (MUST)
  • Bilingual Spanish/English (PLUS)
  • Desired Characteristics / Personality: organized, multitasker, follow through, attention to detail, listener, excellent judgment, positive, articulate, excellent written and verbal communication skills, creative, team player, problem solver, professional, ethical

Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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