Customer Service/EDI Coordinator
Los Angeles, CA 90066 US
Job Description
We have an immediate need for a reliable Customer Service/EDI Coordinator for a supplement manufacturing company in Playa Vista. Ideal candidates will have experience working with e-commerce, processing online orders, providing customer service support etc.
About the role:
- Processing online orders
- Prepare & process shipping documents – sales orders, packing lists, BOL, shipping labels, customs documents
- Coordinate with warehouse, transportation companies, and 3PL providers to ensure prompt shipments
- Processing EDI inbound/outbound for various accounts
- Prepare and process EDI documents
- Provide scheduling support by booking appointments
- Work in customer portals retrieving orders, verifying quantities, pricing and terms, ASN and creating invoices
- Process credit memo to clear customers’ chargebacks
- Cooperate with other departments
- Work with trading partners to resolve issues with EDI, orders, charge-backs, etc.
- Other duties as assigned
Job Requirements
About the candidate:
- 2+ years’ experience with order entry or data entry experience (MUST)
- Experience with e-commerce (PLUS)
- Experience with MS Office (MUST)
- Positive attitude (MUST)
- Reliability (MUST)
- AA Degree (MUST)/Bachelor’s Degree (PLUS)
- Knowledge of Microsoft Office Apps: Word, Excel (MUST)
- Desired personality traits and skills: Detail oriented to accurately input inventory into system, pay attention to detail, organization, work in a fast-paced environment and reliability.
Career Strategies Inc is a national staffing firm that provides temporary and direct hire staffing services to outstanding firms located throughout the United States. For over 30 years, we’ve helped thousands of talented candidates find fulfilling careers in a variety of industries including technology, entertainment, marketing, real estate, finance and accounting. For more opportunities, please go to our website at www.csi4jobs.com!
Additional Information
Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
