Director of Food and Beverage at Luxury Resort

La Puente, CA 91744 | Direct Hire

Job ID: MM-JM-DirFooBe01 Category: Professional Services Pay Rate: $100k - $130k (DOE)

We seek a Director of Food and Beverage to join our client, a first class resort.

Our client, a sprawling resort, features a luxury hotel and grandly remodeled golf course. The recipient of multiple industry awards, they are considered one of the top courses on the West Coast, complete with state of the art upgrades. They host numerous charity events, business functions, conventions and entertainment throughout the year. Employees consider this a great place to work and list the lively events, fantastic staff camaraderie and supportive management that combine to provide a fun work atmosphere and career momentum. Their benefits package is comprehensive with many perks, including complimentary meals, use of the facilities (with a semi-private golf club), special partner discounts, employer matched 401k, paid sick and personal days, full health insurance benefits and much more.

The Director of Food and Beverage oversees all aspects of the food and beverage department, including the management, budget and operation of catering services, kitchen, room service, banquets, dining and events, ensuring peak performance and customer service. They also serve on the leadership committee with other directors to plan and optimize efforts for the resort as a whole.

The ideal candidate has 10+ years in the hospitality industry, with increasing levels of responsibility, 5+ years at a 5 start hotel as a department director and vast experience supporting and maintaining a happy and productive team in the food and beverage service area. They excel at troubleshooting and providing patient, helpful support to their colleagues.

About the Role:

  • Direct staff assignments, including room service, restaurants, banquets, kitchens and stewards
  • Plan and manage event timelines
  • Interview, train and hire staff
  • Train and develop all levels of staff
  • Perform regular staff reviews
  • Oversee staffing disciplinary actions
  • Process employee grievances and complaints, liaise with HR as required
  • Stay current with industry trends and apply worthy changes
  • Ensure first class presentation and service
  • Regularly review and implement customer service and merchandising improvements
  • Enforce company policy and procedure
  • Prepare 14 day food and beverage forecast
  • Audit scheduled hours for necessary coverage and budgets
  • Ensure overtime approval
  • Identify and implement improvements
  • Reduce payroll costs & expenses
  • Mentor future candidates for management
  • Maintain and reconcile department checkbook
  • Enforces SOPs
  • Oversee employee onboarding, paperwork, training and safety
  • Attend all weekly meetings
  • Stay current with and update liquor liability laws
  • Review financial plans and create forecast documents
  • Update and manage department budget
  • Maintain proper inventory processes (including par level maintenance, FIFO and variances)
  • Lead marketing and special promotions
  • Review sales reports for improved planning and performance
  • Promote the department to maximize revenue and profit potential
  • Enforce action plans for negative variances in margin and expenses, labor, expenses
  • Audit vendor pricing and performance periodically
  • Develop and enforce best practices for checks and balances, bar procedures, storeroom security
  • Monitor productivity
  • Periodically update and maintain menu pricing
  • Develop budgets, forecasts, recipes, menu abstracts, and job descriptions
  • Plan and administer a training and development program
  • Oversee compliance with federal, state and local laws

May be required to work occasional weekend and holiday hours and may include periods of frequent overtime.

This is not a comprehensive list of duties.

About The Candidate:

  • BA+ degree in business or related (PLUS)
  • 4+ years’ experience in Director level role for Food and Beverage operations (MUST)
  • 4+ years’ experience in hospitality / hotel industry (MUST)
  • 5+ years’ experience in with administrative and financial responsibilities (MUST)
  • 3+ years’ experience with food cost, purchasing, inventory & labor control, employee relations and guest satisfaction (MUST)
  • 2+ years’ experience in 3-meal and upscale restaurant organizations (MUST)
  • Knowledge of hotel/conference/resort protocol and procedure (MUST)
  • Bilingual Spanish (PLUS)
  • Certifications: ServSafe, TIPS Alcohol Certification (MUST)
  • Intermediate computer skills in PC environment including: POS systems (ie Micros), MS Office (Word, Outlook, Excel, Powerpoint) and Delphi (MUST)
  • Personality: outstanding communicator – verbal and written, passionate about the hospitality industry, advanced math, great decision maker, patient, graceful under pressure, excellent customer service, oral and written communication skills, punctual, team leader

BENEFITS: include an employer matched 401K, free recreational facility use (Golf Course), complimentary meals, partner pricing discounts, 2 weeks paid vacation, paid sick & personal days, health insurance benefits including dental and vision

Equal Opportunity Employer considering qualified applicants in accordance with applicable state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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