Leasing Agent - Residential Property Management Firm (Mar Vista)

Mar Vista, CA 90066

Employment Type: Direct Hire Category: Professional Services Job Number: SC-LeasAgnt2-CA Pay Rate: $20.00 - $24.00 per hour DOE

Job Description

The leasing agent position will involve helping to manage the leasing efforts for a multi-housing property/apartment community. This position is responsible for assisting with the upkeep of the property, its operations, as well as servicing residents’ needs. 


  • Support and assist Manager and staff as appropriate
  • Help coordinate resident move-in and move-out process
  • Perform rent collection from residents
  • Deposit of rents
  • Perform regular property management data entry on property management software, including entering rent payments and move-in money
  • Assist in various projects; including building and resident improvements, vacancy turnover and various operational tasks
  • Perform filing and manager resident files; maintain accurate and secure files
  • Create work tickets based on resident concerns and deliver to the appropriate party (i.e. Lead Man) to ensure timeliness of completion
  • Handle resident relations and concerns as needed
  • Tour the units with prospective residents, as well as escort contractors on property when needed
  • Perform verification of employment, residence, personal references and credit for prospective resident’s applications
  • Serve resident notices as directed
  • Order and prepare monthly welcome baskets to be delivered to new residents
  • Answer phones in a professional manner

Job Requirements


  • Consistently perform rent collection in a timely manner
  • Accurately enter rents into system to prevent discrepancies
  • Effectively interact with residents and ensure that requests, concerns, and complaints are properly addressed in a timely manner
  • Ensure resident move-in and move-out process is handled professionally and efficiently
  • Accurately maintain resident files at all times
  • Ensure accuracy in all correspondence
  • Complete assigned projects efficiently and in a timely manner
  • Exhibit a genuine concern for the property, its upkeep and maintain positive resident relations
  • Demonstrate thoroughness in the prospective resident verification process, so as to prevent any future obstacles
  • Ensure telephone calls are answered quickly and the appropriate action is taken immediately
  • Perform tenant tours professionally in a manner that prompts a desire to live on the property

 Education, Skills and Experience

  • Minimum High School education
  • Minimum 2 years administrative or customer service experience
  • Familiarity with Fair Housing laws and regulations is a plus
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Proficiency in Yardi or other property management software
  • Excellent communication skills, both written and verbal
  • Extremely organized and able to multi-task
  • Exercises good judgment
  • Excellent follow-through
  • Bilingual (Spanish) a plus

Additional Information

Equal Opportunity Employer considering qualified candidates in accordance with state and federal laws, including those with criminal histories, in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Apply Online

Send an email reminder to:

Share This Job: